FAQ

Home/FAQ

Yes

Zumio can be locked to protect against accidental activation by pressing and holding the on/off button for 5 seconds. This will activate lock-out mode if product. The product vibrates 3 pulses and ramps down to off to let you know it is in ‘lock-out’ mode. Zumio will not turn on in this mode. To unlock, simply press and hold the on/off button for 5 seconds. Zumio vibrates 3 pulses then turns off to let you know its back in normal use mode. You can then let go and press the on/off button to use the product.

Dedicated, step-up, step-down buttons.

Each click of the speed buttons graduate the setting one level in either direction. Zumio defaults to the lowest speed when turned on and returns to this default setting once the device is turned off.

Dedicated, on/off button

Unlike other products that have difficult to locate or time delayed on/off controls, Zumio has a dedicated, instant on/off button. Simply press and release to turn on, press and release to turn off.

1 Year

Zumio has a one-year Limited Warranty that covers any defects in material or workmanship under normal use.

Yes, water based only

Zumio should only be used with water-based lubricants and should not be used with silicon-based lubricants. Zumio can be used comfortably without lubrication as well. You may prefer to use a small amount of water based lubrication to help reduce the intensity in the first few seconds as the tip and skin connect. If you prefer not to use lubricants, simply apply a small amount of natural wetness from the mouth or vagina to the Zumio tip and repeat as necessary.

Yes

Your Zumio device should be cleaned after each use with water and mild antibacterial soap and non-abrasive cloth.

Yes

Zumio is waterproof and can withstand being in 0.5 meters (2 feet) of water for a brief period of time.

2.0 mm

At full intensity, the SpiroTIP amplitude is a full 2.0 mm (0.080 inches) 3-dimensional revolving movement. This amplitude has been proven in testing with users as optimal for delivering the maximum pleasure experience.

No

Zumio does not provide various patterns (e.g. wave, pulse, cha-cha) as user testing showed that these dampen the effectiveness of the unique revolving movement and were proven a distraction from delivering the Zumio experience. Modes also presume that large groups of women will respond identically to fixed, programmed patterns of sensation.

Using a combination of Placement, Pressure, and Speed

Intensity can be controlled by utilizing various combinations of pressure, speed, use of tip/stylus, and physical proximity to the clitoris. The “right” intensity for you will be a blend of:

  • Personal sensitivity
  • Where on your genitalia you apply Zumio
  • How you use the Zumio tip or stylus
  • How much pressure you apply
  • Speed setting

We recommend that you ease into using Zumio. Start with the lowest speed setting, pressing slightly harder to slow down the tip and reduce intensity, and apply in surrounding areas first before focusing on the clitoris itself. Like anything new, practice makes perfect!

Eight (8)

Each press of the up/down button will increase/decrease the speed one step, 8 steps from the lowest to highest level. The lowest speed setting is the default when turning on the device. The highest level more than doubles the lowest setting.

Designed and engineered in Canada and the USA and assembled in China.

 

The engineering and design team behind the Zumio are the same talented individuals behind the development of several of the world’s best-selling adult vibrators.

A. No

Vibrators actually generate much more energy than Zumio. Vibration is energy generated in pulses (frequency) and can be felt a long way away from where the touch is applied, especially if it is near bone. Vibrators shake everything that touches them including the clitoral region, hand and arm and even the entire body. Your body is full of nerve endings. All of them pick up these energy pulses in some form and can be overwhelming signals to your brain. It’s like a sledge hammer to drive a tack! By comparison, Zumio delivers very high energy density at the small contact area TIP and the ability to use pressure to dynamically change speed and intensity makes the energy delivered to the clitoral nerve more selective so the brain gets very local nerve stimulation messages. Initially, this may make the Zumio feel more intense than a vibrator, but it is simply a more isolated nerve response. Zumio is like an “artist’s brush” and a vibrator is like a paint roller. Zumio is highly responsive to the users’ specific needs.

A. SpiroTIP™ Technology

During manual masturbation, women will instinctively and randomly change finger pressure, slow down, speed up and move their finger location as they need to increase arousal. It’s very “play by ear”. Zumio has a unique tip, stylus and patented motor clutch drive system, that enables the same natural motion and allows users to dynamically go from high speed and intensity down to a low speed and intensity, without having to touch a control. By comparison, other than some slight variation, vibrators continue to operate at high speed (6,000 – 8,000 RPM) and modes like cha-cha, wave, pulse, etc., presume that all women will respond to a fixed pattern of stimulation. It’s simply not possible to program the stimulation experience as it will be unique for every woman, every time!

A. Common plugs used for smartphone charging etc. will work to charge Zumio internationally.

Standard USB Zumio charging cable:

zumio-charging-cable

Example below of different international USB wall chargers:

Yes

Zumio can be inserted back in the charging unit between uses to ensure it is always fully charged with no negative effect to the product or battery life. It can also simply be stored outside the charger as a full charge typically allows for multiple sessions before charging is required again.

Up to 4 hours

The speed setting has a minimal effect on the battery life. How hard you press the tip during use will affect the motor power required and will vary usage time between recharging from 75 minutes to 4 hours of fun.

Yes.

Zumio is rechargeable by simply inserting it into the stand-up charging base provided. The charging base is powered via a standard USB to micro-USB cable that is provided. (See product brochure for technical details). A standard micro-USB wall adaptor available in most households or a computer with a USB port can be used to charge the unit. Aesthetically, the Zumio unit is designed to fit the charging station in one direction however the device will charge equally well placed in either direction. When the product is inserted into the charger, the charging base has a blinking LED that will change to a solid color when Zumio has been left inserted for the full 16 hours. Zumio can be removed and used at any time during the charging cycle. No need to wait!

No

Zumio was designed for external use only and is not intended for vaginal, urethra or rectal insertion.

 No

As with any product, users should refrain from using Zumio if it causes pain, numbness or adversely affects other medical issues.

Zumio is RoHS compliant, carbon neutral, uses recyclable materials, and is FCC/EU certified. Instructions for appropriate disposal of possible hazardous substances from the nickel-metal hydride battery that could impact health and the environment are provided in the User Guide.

Yes

Zumio is made from a combination of high quality ABS plastics, medical-grade silicone and engineering grade thermoplastic.